Delivery Policy

Physical goods.

• Order confirmation: The client will receive an email confirmation from eWAY containing order details (if an email address address is provided).
• Processing time: Aviassist will send your goods within 2 business days using the postage requirements purchased at the time of ordering; however, if goods are unavailable delivery may take a little longer.
• Shipping Delays: We’ll notify you promptly if your order encounters any delays.
• Delivery Enquiries: If you wish to query a delivery, please contact us at support@aviassist.com.au.

Digital Delivery.

• Order confirmation: The client will receive an email confirmation from eWAY containing order details (if an email address is provided).
• Delivery timeframe: Delivery will be within the previously arranged or advertised time-frame.
• Download enquiries: If you wish to query a digital delivery, please contact us at support@aviassist.com.au.